PORTFOLIO

Duncan Ndung'u Ng'ang'a
Business Process Analyst & Data Analyst
Duncan is a skilled Management Information Systems professional with diverse experience spanning Business Analysis, Data Analysis, IT Support, and Research & Technical Analysis.
📞 +254 728 560 481
BRIEF
I am a results-driven Management Information Systems professional with over four years of cross-functional experience as a Business Analyst, Data Analyst, and Research & Technical Writer. My portfolio reflects a commitment to leveraging data and systems thinking to streamline operations, enhance decision-making, and communicate complex insights with clarity.
This portfolio showcases a range of projects and deliverables in the following areas:
🔍 Business Analysis
Process mapping (BPMN), workflow optimization, and stakeholder alignment to streamline operations.
📊 Data Analytics
Dashboards (Power BI, Tableau), SQL, Python, and predictive modeling for actionable insights.
📝 Technical & Research Writing
Clear, structured documentation - BRDs, user guides, SOPs, research papers, and data-driven content.
With a strong MIS foundation and hands-on experience and with advanced proficiency in tools such as Power BI, Tableau, SQL, Python, Visio, NetLogo, KNIME Analytics, and Lucidchart, I bridge business needs with technological/analytical solutions that drive real results.