This Privacy Policy explains how Whypen collects, uses and protects information about its readers and customers. By accessing or using Whypen’s website or services, users agree to this policy.
1. Data We Collect
We collect information in two ways:
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Information you provide
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Account details, such as your name and email address when you subscribe to our newsletter or purchase services.
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Payment information (e.g., billing details) when purchasing services or donating. Sensitive payment data is processed through secure third‑party payment providers; Whypen does not store full credit‑card numbers.
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Content you post or send to us, such as comments, feedback, requests for services or personal information provided through our contact forms.
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Information collected automatically
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Cookies and similar technologies: like most websites, Whypen uses cookies and analytics tools to understand site traffic, improve performance and personalize content. Cookies may collect device identifiers, IP addresses, browser types and usage data.
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Usage analytics: we use analytics services (for example, Google Analytics or similar tools) to measure how visitors interact with the website. Analytics data may include pages visited, time spent on pages, referring/exit pages and other statistics.
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2. How We Use Information
We use the information we collect for the following purposes:
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Provide and improve services – to operate the website, deliver content, respond to inquiries, fulfil bookings or purchases and continually improve our services.
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Communications – to send newsletters, updates or marketing communications if you opt‑in; to reply to requests or comments; and to notify you of changes to our policies or services.
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Analytics and research – to understand how readers use our site, evaluate audience interests and refine our content strategy.
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Security – to detect and prevent fraud, abuse or security incidents, and to comply with legal obligations.
We process personal information on the legal basis of legitimate interests, consent (where required) and compliance with legal obligations.
3. How We Share Information
We do not sell your personal information. We may share information as follows:
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Service providers – trusted third‑party vendors who assist with payment processing, email communication, analytics or web hosting. These vendors may access personal information solely to perform services on our behalf and are contractually obligated to protect it.
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Legal reasons – when required by law, court order or government regulation, or to protect our rights and the safety of our users.
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Business transfers – if Whypen is involved in a merger, acquisition or sale of assets, personal information may be transferred as part of the transaction. Users will be notified of any such change.
4. Your Choices & Rights
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Opt‑out of marketing – you may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or by contacting us.
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Cookie controls – most browsers allow you to manage or disable cookies. Note that disabling cookies may limit site functionality.
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Access and correction – you may request access to, or correction of, your personal information by emailing us at info@whypen.com.
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Data retention – we retain personal data as long as needed for the purposes described in this policy or as required by law.
5. Children’s Privacy
Whypen’s content is aimed at a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.
6. Security
We use industry‑standard security measures to protect personal information, including encryption and secure payment processing. However, no method of transmission or storage is completely secure. Users share information at their own risk.
7. Changes to this Policy
We may revise this Privacy Policy to reflect changes in our practices or applicable laws. We will post the updated policy on our site and indicate the date of the latest revision. Continued use of the site after the update constitutes acceptance of the new terms.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please email us at info@whypen.com.